|
|
March
2008 | ||
|
|
Announcing Agent WebPAY If you are using a Supra ActiveKEY or DisplayKEY, or have Supra eKEY service on your smartphone or PDA, you can now manage your key account online. Agent WebPAY is a FREE online tool that allows you to modify your
account and pay invoices at any time from any computer with Internet
access.
With Agent WebPAY, you can:
Your account will be updated automatically after your payment is received, and if your key was inactive, it will be automatically activated after your payment is processed. Please note: You may use Agent WebPAY if your key service agreement is with Supra directly. If your key service invoice comes from your Board, Association, or MLS, you will manage your account as usual. You can access Agent WebPAY on the Supra website at www.supraekey.com. For complete information, click the Agent WebPAY logo in the center of the page. After you have created your account, you can access the Agent WebPAY login page by clicking the Log on to Agent WebPAY link under related links on the right side of the page. Ready to get started? You will first create a user name and password. Have your key serial number and your 4-digit PIN code ready, then click here. Use the following link for step-by-step instructions for registering. If you have questions or need help, call us toll-free at 1-877-699-6787, option 2. New ActiveKEY page on the Supra website Another new feature on the Supra website is the ActiveKEY page. Click on the ActiveKEY logo in the center of the front page, and you will see complete resources for the ActiveKEY user. We've included brochures, facts, quick start instructions, the user manual and even the instructional videos. On the right side of the ActiveKEY page under Related Links, you will find other useful how-to flyers and the accessories order form. The newest addition to this page is the ActiveKEY Battery Tips flyer. While the ActiveKEY keeps itself updated, it still needs to be charged, just like your cell phone. Many agents have added a car charger to help them keep their key charged, only to find that their key has lost its charge. If this has happened to you, here are two very important tips from the flyer:
Just-released eKEY software upgrade includes Google maps We are pleased to announce the release of upgrades to the Supra eKEY software. Palm version 4.3.04 and Windows Mobile version 4.3.17 are available for immediate download from KIMweb. Log on to the Supra
website at www.supraekey.com, click the Log on to
KIMweb link, and log in using your eKEY serial number and PIN
code. Then click Download Applications on the left side
of the page and follow the instructions for Palm or Windows depending on
your device operating system. Our map provider, Mapopolis, has ceased operations, so the new release includes an upgrade to Google Maps. Google Maps is a web-based application requiring the use of the Internet. Because the Google maps are updated frequently, you will enjoy more accurate maps and greater detail. Included are a powerful directions-finding tool and even a traffic feature. If you do not have a data plan on your smartphone, using Google Maps may increase your cell phone charges. If you do not have a web-enabled device, or you do not have a data plan, you can still download the Mapopolis maps until March 31, 2008. The Mapopolis maps will still function after March 31, but there will be no support and the maps will not be updated. To download, log on to KIMweb as above, and click the Maps link on the left side of the page. Select your state or province from the dropdown list and click Show All Maps. Click on the name of each county map you want to download and follow the instructions. Wish you had a smartphone? Check out the latest and give yourself a treat! There are many
smartphones certified for use with the eKEY software. Most recently added
is the AT&T version of the Palm Centro, also available through Sprint.
This is the smallest smartphone The Sprint version comes in red, black and pink, and the AT&T version is white. For more on the Palm Centro, please visit www.sprint.com, www.wireless.att.com or www.palm.com. For a complete list of devices certified for use with the eKEY software, log on to the Supra website at www.supraekey.com and click on the Certified eKEY devices link on the right side. Or simply click here. About showing activity reports in ShowingValue Not getting as much showing activity as you expect to see on your ShowingValue reports on KIMweb? Here are a few possible explanations. The ShowingValue feature is completely dependent on your fellow agents "reporting" showing activity to the Supra system. "Reporting" happens when you eSYNC your key, meaning when your key establishes a connection with the Supra system. Here's how it works.
If your organization is now using the ActiveKEY, you should have fairly complete and accurate showing activity, with the exception of showing agents using eKEY software on a PDA, who cannot "report" from the field. If an agent shows your listings using eKEY software on a PDA, or if your organization is using the DisplayKEY, that showing activity will not reach the system until the agent connects their key to "report" to the system, either manually or automatically as described above. Your best bet is to campaign heavily within your own company for everyone to "report" at the end of each day when they've had showing activity. Many offices provide a DisplayKEY cradle at the front desk for just that purpose. To view the cradle order form, click here. In a pinch, you can drive out to the listing and perform a "Read" on the KeyBox to view showing history. The KeyBox knows when it's been opened and by whom, and if it's an iBox, it will tell you exactly who it was and give you at least their main contact phone number. Don't know what we mean about getting showing activity reports on KIMweb? To learn how to register your keyboxes and set up ShowingValue features, click here. GE Security thanks you We would like to recognize and thank the following REALTOR® organizations who installed or made changes to their Supra KeyBox systems in January and February.
| |
|
About Supra Hot Sheet GE Security distributes Supra Hot
Sheet, by subscription, monthly to our customers in the real estate
industry. If you have questions about this newsletter or its content,
contact the editor of the Supra
Hot Sheet. | ||
|
Copyright 2008 GE Security | ||
on the list, and probably the
most affordable-as low as $99.99. It includes all those real
estate-friendly features, such as contacts, calendar, and camera, plus
email and access to the Internet at broadband-like speeds.