New Jersey MLS uses the Copilot software service to provide first-in-class support to our subscribers. If you are having a problem that we cannot easily resolve over the phone, we will connect to your PC via Copilot and solve the issue for you.
Copilot helps us fix your computer problems by letting us connect to your computer, see what you see, and control your mouse and keyboard to help fix the issue.
There is nothing to install, and nothing to configure—even if your computer is behind a firewall, proxy, or NAT. It’s secured by 128-bit SSL encryption, and we preconfigure everything for you to make sure that it just works.