Supra iBox & Key System

Supra Contact Information:
Emergency Update Code: 1-888-968-4032
Supra Key Support: 1-877-699-6787
Supra Key Website: http://www.supraekey.com/

Smartphones you can use as your lockbox key (PDF)

About the Supra iBox System

Why use an electronic iBox System from Supra?

  • Helps agents better serve their clients by giving them greater flexibility and control over access to listing keys.
  • Provides a reliable system for security during the real estate selling process.
  • Tracks buyer’s agent showings.
  • Works with any Supra key.
  • Allows three different access times to better fit your client’s schedule.

Key Options:

The displayKEY is a basic networked key that allows you to open keyboxes and records each access. Through nightly updates using a cradle/charger over a regular phone line or USB/Computer connection (Windows only), data from the displayKEY is uploaded to Supra’s KIM database, and at the same time, the displayKEY receives an automatic update code so it does not expire. In addition to opening keyboxes, the displayKEY also allows listing agents to read access activity directly from the keybox, providing the date and time of entry plus the agent name and phone number.

An eKEY lets you perform the same functions as a displayKEY, but it provides additional services and benefits. The eKEY software can be loaded directly into a compatible smartphone, and therefore gives you the benefit of an all-in-one tool (that means one less device to carry). With eKEY Basic service, showing agents can send buyer feedback to listing agents after a showing. Listing agents can use their eKEY to program iBox features including setting access hours (separate hours can be designated for weekday, Saturday, or Sunday), changing shackle codes, and sending specific showing notes, listing highlights, and business card details to the iBox.

How to Get a Supra DisplayKEY or eKEY

DisplayKEYs are leased to Agent members on an annual basis from Supra. The annual fee for a DisplayKEY can be paid by check, credit or debit card (VISA, MasterCard, American Express, Discover and debit cards with the VISA/MC logo).

eKEY service is billed to Agent members on a monthly basis from Supra. The monthly fee for an eKEY must be paid by automatic monthly debits on a checking account, credit or debit card (VISA, MasterCard, American Express, Discover and debit cards with the VISA/MC logo).

DisplayKEYs and eKEYs must be issued in person at one of the following locations:

Haworth Office: Monday through Friday (9am to 5pm)

Lyndhurst Office: Monday through Wednesday (9am to 5pm) – Closed for Lunch 12 PM to 1 PM

eKEY Basic Costs
Monthly service fee (billed on the 13th): $16.21**
One-time Activation fee: $50.00
DisplayKEY Costs
Annual lease fee (prorated monthly): $149.43**
One-time Activation fee: $50.00
Annual Insurance fee: $25.00 (optional)
Prorating Fee Schedule:
Lease Start Date Due
w/o Ins.**
Due
w/ Ins.**
Prorate Period
Dec 13 – Jan 12 $199.43 $224.43 Full Annual Fee
Jan 13 – Feb 12 $186.98 $211.98 11 months
Feb 13 – Mar 12 $174.53 $199.53 10 months
Mar 13 – Apr 12 $162.07 $187.07 9 months
Apr 13 – May 12 $149.62 $174.62 8 months
May 13 – Jun 12 $137.17 $162.17 7 months
Jun 13 – Jul 12 $124.72 $149.72 6 months
Jul 13 – Aug 12 $112.26 $137.26 5 months
Aug 13 – Sep 12 $99.81 $124.81 4 months
Sep 13 – Oct 12 $87.36 $112.36 3 months
Oct 13 – Nov 12 $74.91 $99.91 2 months
Nov 13 – Dec 12 $62.45 $87.45 1 month
**plus applicable taxes

 

How to Purchase a Supra iBox

Supra iBoxes are assigned to the Designated Realtor of Member Offices and can be purchased with a Broker’s check or can be billed to the Broker Office with written authorization. To authorize agents to purchase Supra iBoxes, or to change/obtain Shackle Codes, the Designated Realtor/Broker Manger should complete and return a signed Keybox Authorization Form to the NJMLS.

iBoxes are $106.00 each (including tax) and must be purchased in person at one of the following locations:

Haworth Office: Monday through Friday (9am to 5pm)

Lyndhurst Office: Monday through Wednesday (9am to 5pm) – Closed for Lunch 12 PM to 1 PM

Additional Supra Information

User Manuals

Software Downloads