Supra iBox & Key System

Supra Contact Information:
Emergency Update Code: 1-888-968-4032
Supra Key Support: 1-877-699-6787
Supra Key Website: http://www.supraekey.com/

Smartphones you can use as your lockbox key (PDF)

About the Supra iBox System

Why use an electronic iBox System from Supra?

  • Helps agents better serve their clients by giving them greater flexibility and control over access to listing keys.
  • Provides a reliable system for security during the real estate selling process.
  • Tracks buyer’s agent showings.
  • Works with any Supra infrared key.
  • Open architecture for future enhancements.
  • Allows three different access times to better fit your client’s schedule.

Key Options:

The displayKEY is a basic networked key that allows you to open keyboxes and records each access. Through nightly updates using a cradle/charger over a regular phone line or USB/Computer connection (Windows only), data from the displayKEY is uploaded to Supra’s KIM database, and at the same time, the displayKEY receives an automatic update code so it does not expire. In addition to opening keyboxes, the displayKEY also allows listing agents to read access activity directly from the keybox, providing the date and time of entry plus the agent name and phone number.

An eKEY lets you perform the same functions as a displayKEY, but it provides additional services and benefits. The eKEY software can be loaded directly into a compatible smart phone, and therefore gives you the benefit of an all-in-one tool (that means one less device to carry). Supra offers the following eKEY service plans:

With eKEY Basic service, showing agents can send buyer feedback to listing agents after a showing. Listing agents can use their eKEY to program iBox features including setting access hours (separate hours can be designated for weekday, Saturday, or Sunday), changing shackle codes, and sending specific showing notes, listing highlights, and business card details to the iBox.

With eKEY Professional service, you get the same features as eKEY Basic plus the additional feature of receiving MLS information right on your device. You can view hotsheets, search for listings by address or MLS number, view maps, and read showing details right on your device, plus more. NJMLS listing information you receive through the eKEY Professional service is updated once a day and transmitted when you update your key. You are NOT accessing this information in real time and therefore are not incurring any charges from your wireless service*.

*Note: The NJMLS offers a value-added service free to members which allows you to receive REAL TIME LISTING INFORMATION FROM THE NJMLS by connecting to the AgentMobile site from your phone and logging in to our wireless platform. Since you are connecting to real time data through your wireless service data plan, you may incur usage charges from your wireless provider.

How to Lease a Supra DisplayKEY or eKEY

DisplayKEYs are leased to Agent members on an annual basis from Supra. The annual fee for a DisplayKEY can be paid by check, credit or debit card (VISA, MasterCard, American Express, Discover and debit cards with the VISA/MC logo).

eKEYS are leased to Agent members on a monthly basis from Supra. The monthly fee for an eKEY must be paid by automatic monthly debits on a checking account, credit or debit card (VISA, MasterCard, American Express, Discover and debit cards with the VISA/MC logo).

DisplayKEYs and eKEYs must be leased in person at one of the following locations:

Haworth Office: Monday through Friday (9am to 5pm)

Lyndhurst Office: Monday through Wednesday (9am to 5pm) – Closed for Lunch 12 PM to 1 PM

 

eKEY Costs eKEY Basic eKEY Professional
Monthly lease fee: $16.50** $22.50**
One-time Activation fee: $50.00 $50.00
**plus applicable taxes
DisplayKEY Costs
Annual lease fee: $152.87**
One-time Activation fee: $50.00
Annual Insurance fee: $25.00 (optional)
**plus applicable taxes
Prorating Fee Schedule:
Lease Start Date Due
w/o Ins.**
Due
w/ Ins.**
Prorate Period
12/13/16 – 01/12/17 $202.87 $227.87 Full Annual Fee
01/13/17 – 02/12/17 $190.13 $215.13 11 months
02/13/17 – 03/12/17 $177.39 $202.39 10 months
03/13/17 – 04/12/17 $164.65 $189.65 9 months
04/13/17 – 05/12/17 $151.91 $176.91 8 months
05/13/17 – 06/12/17 $139.17 $164.17 7 months
06/13/17 – 07/12/17 $126.44 $151.44 6 months
07/13/17 – 08/12/17 $113.70 $138.70 5 months
08/13/17 – 09/12/17 $100.96 $125.96 4 months
09/13/17 – 10/12/17 $88.22 $113.22 3 months
10/13/17 – 11/12/17 $75.48 $100.48 2 months
11/13/17 – 12/12/17 $62.74 $87.74 1 month
**plus applicable taxes

 

How to Purchase a Supra iBox

Supra iBoxes are assigned to the Designated Realtor of Member Offices and can be purchased with a Broker’s check or can be billed to the Broker Office with written authorization. To authorize agents to purchase Supra iBoxes, or to change/obtain Shackle Codes, the Designated Realtor/Broker Manger should complete and return a signed Keybox Authorization Form to the NJMLS.

iBoxes are $106.00 each (including tax) and must be purchased in person at one of the following locations:

Haworth Office: Monday through Friday (9am to 5pm)

Lyndhurst Office: Monday through Wednesday (9am to 5pm) – Closed for Lunch 12 PM to 1 PM

Additional Supra Information

User Manuals

Software Downloads