Supra Issues

The Supra system is experiencing technical issues and currently keys are not getting updated. They are working to resolve this as quickly as possible.

Agents may be able to retrieve an update code from KIMvoice (888-968-4032).

You will need to have your eKey serial number (found at the top of the App screen) and a pen. You will enter your serial number and your 4-digit pin and KIM Voice will read back to you an emergency update code.

You can enter that code going to More menu -> About ekey app -> Emergency Update Code